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Prescriptions

All NHS and UK private and veterinary prescriptions can be dispensed at the pharmacy.

The vast majority of prescription items are held in stock. Any items that are not in stock can be ordered in, usually for same day or next day delivery to the pharmacy.

Please telephone the pharmacy to check if we have your medicine in stock - we are happy to place orders before we receive the prescription so your medicine is ready waiting on the shelf for you.

All prescriptions are checked by the pharmacist for safety and accuracy.

The pharmacist checks that:

• All the prescribed medicines agree with each other
• That the doses are appropriate
• That each medicine is OK with the illnesses that the patient has (the pharmacist knows these from the medicines prescribed)
• That the formulation is appropriate (soluble for people with swallowing difficulties, not EC for people with stomas, etc) and can also give advice about which “over the counter” medicines can be taken with the prescribed medicines.

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Repeat Prescription Collection Service

We now have more than 700 patients signed up to our repeat prescription collection service.

It is really improving the service we can offer customers: We very rarely have to ask these patients to come back for part of their prescription. These patients do not have to wait for the pharmacist to finish a consultation before their prescription is checked and handed out. People feeling unwell and needing advice or medicines from the pharmacist do not have to wait while a repeat prescription is dispensed.

Just ask for a form at the pharmacy if you would like us to pick up your prescription while we are collecting all the others!

Click on the icon to download the Patient Consent Form for Repeat Prescriptions

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Prescription collection timetable

If you would like to order a repeat prescription please contact the pharmacy on 01340 871 279

We have prepared a chart that shows when your prescription will be ready to collect from the pharmacy. You can download it here to put with your medicines, or stick on your fridge!

Please remember to allow an extra 24 hours for us to get your prescription when the Medical Practice is closed for a Bank Holiday or Protected Learning Time.

*This service is only available to patients registered at Aberlour Medical Practice.

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Gluten Free Food

The way that the NHS provides free gluten-free food is changing. Here at Aberlour Pharmacy we think it is going to make the service a lot better for you and your family. And the staff at the medical centre don’t have to worry about gluten free food prescriptions at all any more!

The NHS has produced information leaflets for you about:

• A general guide to the service.
• How many units of gluten-free food you can order each month
• How many units there are in each pack of bread, pasta, etc.
• Monthly order forms
• Interactive Order Form (to complete and email to the Pharmacy)

Click on the links above to download a PDF of each documents

We will have some blank order forms in the dispensary, so we can complete it for you if you phone in or email in your order. And if it is all a bit baffling, come in to the pharmacy and we’ll work it out together! We have calculators, and there are pictures of the products on the internet, so that should make the job easier.

Please make sure we have the best contact details for you (mobile, email address, etc.) so we can contact you promptly when your order is ready. The fresh bread products only have a five day shelf life, though you can of course freeze them.

I hope you find the service works well for you. Please tell us if there is anything we can do to improve it, or if you have any questions.

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Stoma / Continence products

Aberlour Pharmacy keeps in stock the products that our regular customers use.

Most other items can be obtained within 24 hours.

Please telephone the pharmacy as soon as you think you might bring in a prescription, even before it is ready at the medical centre so we can start the ordering process – for example if you have a letter from the hospital with the codes of your new bags, etc. All prescriptions are bagged up and handed out discreetly, and the consultation room is available if you need to discuss your prescription with the pharmacist.

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